Archive for Integration & Strategy

There is nothing worse than a pissed of customer/client when it would have been easy to keep them happy! I’ve got a free customer support solution for your business.

Great Helpdesk Solution

Every business owner recognizes the importance of having an effective and efficient helpdesk system for not only their in-house staff, but for outside customers and clients as well. With so many systems out there today, it can be somewhat of a challenge to choose the perfect system for your startup small business. OSTicket is truly the most popular and trusted customer support ticketing system across the globe today. This state of the art system was designed and developed to help business owners improve upon their overall customer service by providing an effective customer service platform that delivers top of the line customer service support.Butterfly Networking loves OSTicket Support Ticket System

OSTicket is not only fast, effective and free, but is a measurable support system that business owners everywhere are finding to be dependable, flexible, efficient and incredibly reliable. The system is recognized as the best all round help ticket system available on the web today. Starting out with your new business is a challenge within itself, but having all the appropriate tools in place will certainly minimize those challenges for you. OSTicket is one of those necessary tools, and with the system’s flexibility business owners today are enjoying the advanced, easy to use features that this system provides. From tracking help tickets to providing timely responses to customer requests, OSTicket is the ideal tool for you.

The system is equipped with a wide range of spectacular features including

  1. easy installation,
  2. ticket submission capability by either email or web-based submission,
  3. auto responses,
  4. attachment support,
  5. internal notes,
  6. template replies,
  7. and the capability of assigning or transferring tickets to in-house staff members.

OSTicketWith all these spectacular features and its overall ease of installation and use, this free online help desk system is the perfect tool for your small startup business. This product far outweighs and outperforms its competitors, Bugzilla and Help Desk Reloaded each time every time.

Definitely Check OutFree Customer Support Solution For Your Business With OSTicket

For all you new business owners starting out, if you are in search of a top of the line, truly superior help desk system, then look no further than OSTicket. Reach out to OSTicket today and give your small business, your in-house staff and all your customers and clients the specialized “help” they deserve. OSTicket – your customer support ticketing system that does it all. Don’t start your business without it.

Visit today. You’ll be more than glad you did!!

Need Help Bringing This All Together?

Implementation is critical when you are building your business, should you need any help with any of the free tools I have written about I have a short term program that is just the thing. Let me help you bring this all together!  Check out 4 Weeks to Visibility, the first session starts on June 7th, 2016.


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6655Are you looking for a free webinar solution to communicate more easily with your clients and customers online? When starting out with your online business it is important to recognize the variety of marketing tools available today that will help to improve your business productivity and enhance your daily tasks. One of the many resourceful tools available today to aid small businesses with their start up is that of Google Hangouts.

Your Best Free Webinar Solution

Google Hangouts is a communications service that offers its users the capability to initiate and participate in text, voice and video chats, whether one on one with individual customers or with a group of customers at the same time. Built right into Google+ and Gmail and also available as a mobile app, Google Hangouts has earned its spot at the top of the list of useful and must have business tools and resources for all business owners.Google Hangouts - Your Free Webinar Solution

Google Hangouts is growing in popularity more and more with every passing day because of the many benefits it offers to small business owners of every niche. Billed as a social network in and of itself, Google Hangouts is designed with a primary focus on helping businesses with their overall marketing and business strategies. Offering businesses a range of online marketing tools, including this free webinar solution, its ease of use and its diverse capabilities is ever present on all types of devices. The most practical and popular of all its uses is that of setting up meetings with fellow business owners, potential customers, existing clients and vendors, and any other group of important peoples you, as a business owner, deem fit to communicate with.

With Google Hangouts, your free webinar solution, you can introduce your targeted audience to your products and services and also offer them insight on how to utilize the products. In addition, business owners can inform their customers and clients on the many features and benefits of their products and services as well as use this spectacular tool as a means for customers to communicate with you on other issues, including problems with products or services. It goes without saying that any customer would appreciate having the capability of communicating with a product or service provider on a personal level and receive prompt and attentive responses to their communications. Certainly Google Hangouts allows for such a professional and satisfying experience.

BN - Trello

Automatically Posts your Google Hangout Directly to YouTube

Another attractive feature of Google Hangouts is the simple fact that you can record all your meetings or perhaps product or service presentations made, and then be able to post the videos created on your other social media sites. Your Google Hangout video automatically is posted to the YouTube account associated with your Gmail. Further, you can add all your recorded videos to your business website or to your company blog affording visitors to your site informative content about your business, your services and your products.

Overall, this simple, easy to use, and very resourceful marketing tool is a must have, must use for every small business owner. Surely enhancing your marketing strategies is important to your company’s presence and success and indeed Google Hangouts is a truly innovative tool that can allow small business owners to accomplish that very task.

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Every business owner is in need of an effective and user friendly web-based project management application that can easily solve  project management disasters. Trello is an ideal collaboration tool that takes all your business projects and efficiently organizes them into boards which allows business owners to see, at one single glance, all projects being worked on, by whom, and the status of the projects as well. Certainly a tool that all business owners find useful and critical to their business operations, Trello is recognized throughout the world as the number one business management system today.

BN_-_SMA_May_21_-_Trello_BoardsThe Trello board is quite simply a list of all your business lists, filled with cards that are accessible to you as the business owner, and all your staff and team members. Offering you all the tools and resources needed to organize your every business project, regardless of how big or small the project may be, Trello certainly redefines business management. With Trello you can reach out and invite as many customers, clients, vendors, or other peoples to your board as you may want, and you can do it all for free. Trello’s unique and very user friendly tools allow you, as the administrator of the board, to drag and drop individuals to specific cards as part of your project streamlining. It allows you to divide up the project tasks all in one place while offering visibility and accessibility to all your team members.

With Trello you can start informative discussions inclusive with comments and attachments. In order to be certain that specific members see your comments, you simply mention that individual’s name in your comments and they will receive a notification on their end that a discussion  requiring their attention is ongoing. When I have important conversations using email or Skype I copy and paste them into the appropriate project board in Trello.  It annoys me to no end when I have to waste time looking for something I could easily have at the tip of my fingers. 🙂  In addition, you can add any files or documents to your discussion by simply uploading them from your computer.AJonc96g

One of the most useful and helpful features of Trello is the simple fact that whenever a member makes any comments or anything important at all happens with your board, you will be notified instantly by way of Trello’s innovative notification system. It doesn’t matter where you are, or what you are doing, so long as you have subscribed to the board you will receive all your notifications on any device. All Trello notifications stay in sync across all your individual systems and devices.

Additional helpful features include checklists and the use of completion and/or due dates. With these specialized features you are sure to never miss an important date or forget to perform an all-important task – certainly something every business owner wants and needs. You can see every one of your important dates and your important tasks all in one handy place – the calendar view inside of your Trello.

With a wide range of other innovative features, Trello works in real time, at real fast speeds. It can certainly be comforting to know that all your information is both secure and private since you have complete control over who will or will not see your boards. Your data is transferred via secure connections and encrypted off-site backups of all your data are created in case you ever suffer a loss of data or some sort of technology crisis.

Trello Boards

There are different versions of Trello available depending upon your individual needs. As your business progresses, you can certainly move onto a more powerful Trello tool for your business – Trello Business Class. Trello offers business owners everything they need to get all their tasks and organizational procedures done. Though the product’s features are by all means enough to grab the attention of business owners, the “free” price tag makes this state of the art product one that business owners just simply cannot live without.

Join the millions of business owners and users today who have truly fallen head over heels for Trello. Visit today and watch your business grow.



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Google Calendar – Your Easy Business Organizer

We all admit that life would just not be the same without the use of a daily calendar and certainly a calendar for your small business is no exception. There are certainly a wide range of different ways to organize your business and your life, but truly there is none as dependable, effective and efficient as a calendar. With that said, the easy business organizer of choice for most business owners today because of its reliability, flexibility and ease of use is that of Google Calendar.easy business organizer

Using Google Calendar as your easy business organizer is not only effective, but remarkably practical since it basically is a “Master Calendar” with a variety of smaller individual calendars all aggregated in one single place. You are able to maintain a separate calendar for your business, personal life, your holidays and special family important dates, and any other specific calendars you may need. Color coding your varied calendars, a feature offered by Google Calendar, is a quick and effective way of personalizing and customizing your calendars.

All of your individual calendars will appear in one place with their color-coded content, allowing you to see all that is going on in your life across the board from personal to business. In addition, if at any one time you want only to focus in on your business calendar, you can easily turn off your other individual calendars giving your business calendar full focus.

4 weeks to visibilityAn important business feature of Google Calendar is the fact that you can share your calendar with other team members at any time. If you are working directly with a team of employees on a specific business project or objective you can share the calendar with those you are collaborating with which is certainly an invaluable tool and feature. With this shared feature all members of your work team know exactly when another team member is busy and not available for a conference call or the scheduling of a meeting. The calendar blocks out times that a member is not available. It also allows you to schedule meetings and conference calls with a single glance since all your team members’ schedules are accessible to all.  I add events to my marketing calendar.  My webmaster sees these events and knows what needs to be done.  Once he is finished his portion of the task he changes the color of the event.  This way I know with a VERY quick glance whether or not he is finished.  I love it!

Google Calendar also allows you, as the business owner, to set specific permission levels for each of your team member’s individual calendars to limit the amount of authority and control you grant to each member. You can either give members full access, allowing them to revise, update, change and even cancel scheduled meetings and events, or you can set it up so that members are only able to view calendars and events but not edit them in any way.

A further attractive and very useful feature is the fact that Google Calendar has been integrated with Gmail and will allow you to create events on your Google Calendar right from your emails. Google actually detects any dates or times that are included in your emails and offers you the option, on the right side of your screen, to add the event to your calendar. When you elect to do this all the contents of your email will be automatically added to your calendar event. This feature keeps business owners from forgetting to add special meetings and events to their calendar.

Accessing your calendar from any device you are on that has an internet connection is yet another attractive feature as is the fact that you can easily sync your Google Calendar to your smartphone allowing you to easily schedule and even update events from anywhere that you happen to be. From scheduling events and meetings, and program reminders to performing searches within your calendar, Google Calendar certainly affords business owners all the necessary calendaring and scheduling tools needed to start up and continue to run and effective and well organized business.

Google Calendar - Your Free and Easy Business Organizer

Google Calendar truly saves time, streamlines all your business organizational processes, and tracks all your meetings, events, and participants. Every business needs superior organizational tools and certainly Google Calendar fits that bill. If you are starting your own small business, then surely the top of the line organizational features Google Calendar has to offer is sure to be a productive business tool for you.

Implementation is critical when you are building your business, should you need any help with any of the free tools I have written about I have a short term program that is just the thing. Let me help you bring this all together!  Check out 4 Weeks to Visibility, the first session starts on June 7th, 2016.

You may also be interested in #2 of 6 article is this series on free business tools to get started on line.

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traffic genBusiness owners today are clearly aware of the importance of driving traffic to their websites and surely most are privy to the role that SEO plays in accomplishing this task.  SEO is truly a long-term strategy that requires a great deal of dedication, commitment, and hard work.  However, since every business owner plans on making their presence known and keeping their presence and business alive for the longest time, then surely it makes perfect sense to invest your time, efforts, energy, and commitment to SEO now, rather than later.

SEO traffic

There is a wide range of techniques and practices that can be utilized by webmasters and business owners in their efforts to increase traffic to their sites, all of which are beneficial to your business as a whole.  To begin with attracting inbound links should be a major element of your SEO strategy.  Internal linking and understanding the relevance of other pages on your website contributes to the overall value of your new page.  When working on driving traffic to your site be sure to figure out which of your already informative and creative web pages should be directly linked to your new page you are creating since this is critical to building link authority for your site over an extended period of time.

In addition, adding high quality photos to your site will assist with generating traffic to the site as will creating valuable blogs and posts that contain informative data that can capture the attention of viewers and users.  Since your website is a representation of both your business and you, you want to be certain that all the content on your website is relevant and informative and offers something of value to those who visit your site.

socialmediaIt is ever so important to build your brand and get your site in front of people and certainly the use of SEO will help you accomplish that over time.  Advertising, especially social media advertising, is certainly an excellent way of attracting visitors and traffic to your site.  It is valuable to produce great content, but creating that content is not enough to drive traffic to your site.  You need to be proactive  and you can do just that by using your social media platforms to your advantage.  Placing short and snappy links out on your social media platforms or utilizing Google+ to promote your site and help it to show up in search results are a couple of very successful techniques for driving traffic to a site.

Since there is no one perfect formula for SEO success, varying the length, style and format of your content will make it more appealing to different kinds of viewers and readers.  Also, using videos, infographics, and other data-driven pieces will definitely allow for maximum impact.  Driving traffic by way of SEO options may require a great deal of hard work and time, but over the long-term you will surely reap the rewards of all your long hard work. As long as you plan on being around for quite a long time, then indeed implementing long-term SEO efforts should definitely be a part of your overall long-term business strategy.


You may also like: Scared to Spend Money on Facebook Advertising

I found this great tool that can really help with the challenge of keeping all of your social bookmarking profiles up to date. I haven’t been using it for long, but so far it seems to be working well. They will offer you more products and services and if you’re ready go ahead and take advantage of them. However if you’re not just stick with the free version. Check it out…

BONUS: I have been asked to participate in a telesummit called Soul Driven Success and during my initial chat with Devorah she got me chatting about things I’ve never spoken about before on a telesummit. I have a few stories planned to tell on this one that you’ve never heard before. It should be fun, first time baring the soul for me. I hope you listen in. Click the link below to register and listen to all the interviews for free.

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